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Welcome to Red Oak's Online Payment System

For the convenience of its residents the City of Red Oak offers online bill payment for services. This enables residents to pay their monthly bill online with a major credit card.

From this website you will be able to:

  • Pay your utility bill
  • Review your account information
  • Review your previous bill and payment history
  • Review your household utility consumption history

If you received a shut-off notice, Online Payments must be made no later than 8:00am on shut-off day. Payments after 8:00am on shut-off day must be made at City Hall.


If this is your first time visiting, you will need to have your utility bill available while you create a new user account. A hard copy of your utility bill will allow you to provide your account ID number and your property location exactly as the city has it listed for billing purposes.

If you are a returning user, you will only need your email address and password to log in.

For assistance contact:
City of Red Oak
601 N. 6th St.
P.O. Box 475
Red Oak, IA 51566
Hours: 8am to 5pm, Monday - Friday